We comply with the registration requirements and inspection and auditing procedures that CQC regulation brings. We believe that this commitment to transparency and quality supports the best possible experience for the service users we support.

What CQC regulated services mean for our service users:

·        Independent inspections:

Audits conducted by a regulatory body to give you peace of mind that we do what we say we will do.

·        Fully vetted and approved carers:

Our support staff are vetted and checked through a robust recruitment process which complies with the regulations.

·        Comply with regulatory standards:

We have to comply with regulatory standards to maintain our registration, meaning our customers are reassured that they are receiving a high standard of care.

·        Standardised training across the company:

Training for all carers and staff is in line with the Care Certificate, meaning our employees are trained to a nationally recognised standard before they work unsupervised with our customers, providing a safe and responsive service.